IT Support Engineer

Job Description Reporting to the IT Infrastructure Manager or Senior IT Support Engineer, assisting with day-to-day IT operations, system updates, and administration to support reliable IT service. Support monitoring and maintenance of IT infrastructures, networks, servers, and cloud services. Assist in implementing and managing cybersecurity and data protection procedures under guidance. Support incident response and security threat remediation under supervision. Assist with IT infrastructure projects and digital transformation initiatives. Support vendor and stakeholder communication activities. Follow professional IT management practices and compliance rules. Maintain awareness of current IT infrastructure practices and emerging technologies. Qualifications Degree or diploma in Information Technology, or relevant IT certifications (or currently pursuing). Additional Information Requirements Minimum 2 years of experience in IT support or IT infrastructure (or recent graduate with relevant coursework). Cloud knowledge and willingness to develop expertise. Preferred: CompTIA A+, Network+, or entry-level cloud certifications. Hands-on experience or familiarity with TCP/IP networking, Windows AD, VMware, AWS, or similar technologies. Ability to develop and maintain technical documentation. Good communication skills and ability to work with team members. Ability to communicate in written and spoken English; Cantonese and Mandarin a plus. Benefit Medical and Hospitalization Insurance Life Insurance Parental Leave Volunteer Leave Exam Leave We offer an attractive remuneration package to the right candidate. Interested parties are invited to submit their full resume, including current and expected salary, along with availability, via: (https://smrtr.io/yXhDX) For more information about Veolia Hong Kong & Macau, please visit www.veolia.hk Veolia is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group. All personal data of unsuccessful applicants will be destroyed within 24 months from the date of application. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Veolia Hong Kong & Macau is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group. All personal data of unsuccessful applicants will be destroyed within 24 months from the date of application. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. Veolia Hong Kong & Macau is an equal opportunity employer and welcomes applicants from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Veolia Group. All personal data of unsuccessful applicants will be destroyed within 24 months from the date of application. Company Description Veolia Hong Kong Holding Limited, part of the Veolia Group, leads in ecological transformation with innovative water, waste, and energy solutions. In 2024, Veolia served millions globally, driving sustainability with €44.69 billion in consolidated sales. Location: Tuen Mun