Manager-CSR Engagement and Client Acquisition

Job Description   Key Responsibilities: 1) Sales and key Accounts Management •       Ensure that SGS TFS is achieving revenue and profitability as defined by business. •       Align sales strategy to meet budgeted target •       Provide leadership and direction to drive the sales by with clear focus on market dynamics •       Identify expansion opportunities through sale and cross sell and develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system •       Strategic business planning with an aim to sale SGS CSR & Aid Efficiency services to corporate donors and philanthropist and Government revenue opportunities to chase revenue •       Develop and implement sales strategy to scale up new pipeline of clients to chase revenue through key service offerings 2) Lead Program Delivery •       Client engagement and client satisfaction parameters for allocated portfolio •       Support operations team to deliver services as per scope of project by client and timely delivery   3) Provide Strategic Consulting •       Provide CSR program design and strategic consulting and share data-based insights to the client •       Liasoning with Corporate SMEs, NGOs, and Government for client acquisition •       Onboarding consultants, social domen experts, identifying complimentary service agencies to create eco-system to complete the project •       Ensure quality of business engagement by regular client cadence, NGO cadence and supervising governance and leading internal project and knowledge management. •       Deal with B2B social platform for client engagement •       Hire, train and develop sales team to achieve yearly sales target •       Understand the client's vision and co-develop the roadmap for adhering to the client's needs and CSR goals and projects. •       Conduct review meeting with sales and operations team to ensure progress towards KPIs, objectives and targets •       Maintain effective sales and marketing performance reporting system to measure the success 4) Market insights and feedback Mechanism • Develop a feedback loop mechanism for all internal teams to provide market (client and referral) insights back into the system Qualifications ·         Preferably MSW or MBA in CSR with minimum 8-10 years of experience and enough technical knowledge with an understanding of CSR consulting, sales, client acquisition or equivalent consulting experience. ·         Possesses stakeholder management and client influencing, relationship building skills. ·         Ability to research on trending topics on CSR, changes in CSR law, collaborate with NGOs and other similar stakeholders. ·         Strategic thinking, problem solving skills, a bias toward action and ability to manage multiple projects, juggle priorities and deliver on tight deadlines. ·         Works willingly and effectively with others in and across the organization to accomplish team goals. ·         A passionate coach for your high performing team and empowers the team and leads with empathy and integrity. ·         Basic Excel and MS Word skills, along with excellent presentation and communication skills. ·         Functional understanding of CSR ecosystem in India Past experience in CSR consulting and sales would be a value addition Company Description We are SGS – the world’s leading testing, inspection and certification company.   We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. We are SGS – the world’s leading testing, inspection and certification company.   We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.