CCTV Controller

Job Description 🔍 CCTV Controller – Leeds 💷 £15.49 per hour | ⏰ 12-Hour Shifts | 4 on 4 off | Days & Nights 📍 Permanent Role with Securitas As a CCTV Controller you will be the central point of security operations — monitoring surveillance systems, identifying and escalating incidents, and ensuring safety protocols are followed at all times. From real-time decision-making to using advanced technology, this role is all about staying alert, calm under pressure, and responsive 💼 What You’ll Be Doing: Monitoring CCTV, Access Control, Alarm & Detection Systems Reporting equipment faults and security incidents accurately and promptly Overseeing security personnel performance and appearance Ensuring compliance with company and client protocols Supporting management with continuous improvement and best practices Participating in tech trials and promoting user adoption Qualifications 🧠 What You’ll Bring: IT skills the use of Office 365 i.e Excel. word A background in security, contact centre work, or customer-facing roles Tech-savviness and a genuine interest in learning new systems Clear communication skills – written and verbal A professional, approachable attitude with strong attention to detail A proactive mindset with a commitment to excellent service ⭐ Bonus Skills Valid SIA CCTV Licence Previous experience in a control room environment Familiarity with security systems and site layouts Confidence using software and digital reporting too 2 years experience Additional Information Qualifications 🔧 What We’re Looking For: 🔐 Valid SIA  and CCTV Licence (essential) 💬 Excellent communication skills and a customer-focused approach 🕔 Ability to remain calm under pressure and act decisively when necessary 🇬🇧 Must be a British national by birth or have held a British passport for a minimum of 5 years 🗂 Must have a 5-year checkable work history 🔑 Must be willing and able to obtain SC clearance If you're ready to take on a vital role in maintaining security, apply today and join a team dedicated to providing exceptional service! See a different world with Securitas UK Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day. At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people: Opportunity – Seeing potential in every person People – Putting people at the heart of what we do Purpose – Making your world a safer place So what happens next? Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us. Creating spaces for you to belong We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves. Ready to see a rewarding world? From day one, you'll have access to a range of benefits, including: Employee discounts with leading global and local brands. Health and wellbeing support, 24/7 online GP services. Pension and financial wellbeing resources and support. Life assurance for added peace of mind. Employee eligibility to EV Schemes (Subject to graded benefits). Keen to take the next step... Join a team that values your contribution, supports your growth and helps you build a rewarding career. Click "I'm Interested" and start seeing a different world with Securitas UK. Company Description Join Securitas - Global Leader in Security Services! 🌍🔐 At Securitas, we’re dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client’s needs. From on-site officers 🚓 to advanced surveillance 🎥, we use the latest technology to deliver top-tier protection. Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities! 💼🌟