Key Account Manager

Job Description Manage and develop relationships with key accounts to ensure customer satisfaction, retention, and long-term business growth. Develop and execute strategic account plans to achieve sales targets and revenue objectives. Understand customer requirements and coordinate with internal teams to ensure timely delivery of products and services. Negotiate commercial terms, pricing, contracts, and annual business agreements with key customers. Monitor sales performance, prepare sales forecasts, and provide regular business updates to management. Build strong relationships with key decision-makers and senior stakeholders. Resolve customer issues, manage escalations, and ensure a high level of customer service. Coordinate with sales, operations, finance, and supply chain teams to ensure smooth execution of customer requirements. Ensure timely payment collection and maintain healthy account profitability Qualifications MBA in Marketing, Sales, or Business Administration. 10–12 years of relevant experience in key account management, strategic sales, or business development. Additional Information Strong key account management and relationship-building skills. Excellent communication, presentation, negotiation, and interpersonal abilities. Strong analytical, strategic planning, and problem-solving skills. Proficiency in MS Excel, PowerPoint, CRM tools, and sales reporting. Demonstrated experience in managing major clients and achieving business growth targets. Company Description Established through business consolidation and acquisitions, Eurofins Assurance has expanded into different markets and built its portfolio of services, delivered by a team of experts with diverse expertise, to fulfil our customers’ ever-evolving expectations and market requirements.  Eurofins Assurance companies operate now in more than 50 countries in the world, issuing over 130,000 reports annually to safeguard the safety and quality.  Whether you are operating in the food, feed and agriculture, garment, furniture, packaging, cosmetics, pharmaceuticals or dietary and food supplement industry, Eurofins Assurance can deliver the compliance solutions you require. We offer a full-scope of services in product inspection, auditing, certification, training and advisory to eliminate potential risks at early stages, thereby avoiding brand damage, product recalls and other undesirable scenarios.