Concierge Associate

Job Description Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases. Perform all other assigned duties, and adhere to hotel’s standards of performance, appearance, and conduct. Responsible for providing courteous and competent services to the guests. Any matter which may effect the interests of Novotel Goa Panjim should be brought to the attention of the Management. Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager & other team members. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to guest’s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Qualifications 12th, Diploma or Degree or any other equivalent Qualification Additional Information Minimum of 01 - 02 years of Experience, minimum 0-1 year experience in same designation  Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"