Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Python (Programming Language) Good to have skills : AI Agents & Workflow Integration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions, contributing to the overall efficiency and reliability of business processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to ensure timely resolution of application issues. - Document and communicate findings and solutions clearly to stakeholders. - Assist in the continuous improvement of support processes and tools. - Provide guidance and support to junior team members to foster their development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language). - Good To Have Skills: AI Agents & Workflow Integration. - Strong problem-solving abilities with a focus on troubleshooting complex software issues. - Experience in monitoring and maintaining application performance and availability. - Familiarity with debugging tools and techniques to analyze system logs and errors. - Ability to work effectively in a collaborative team environment and communicate technical information clearly. Additional Information: - The candidate should have minimum 3 years of experience in Python (Programming Language). - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.