Operations Engineer

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Security Operations, Service Engineer Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: A Security Operations Service Engineer is responsible for the day-to-day support, and maintenance of enterprise security infrastructure (FW , Proxy , NAC , SASE) ensuring the availability, performance, and compliance of security services. Service Engineers form the primary execution layer for operational delivery and support activities. Roles & Responsibilities: Roles & Responsibilities - Manage enterprise security infrastructure (Firewalls, VPN, Proxy, IDS/IPS, SASE). - Perform proactive monitoring and respond to security alerts and incidents. - Troubleshoot and resolve security-related issues within SLA commitments. - Execute security policy, firewall, NAT, and access control changes. - Support vulnerability management, patching, and remediation activities. - Conduct root cause analysis (RCA) for recurring security incidents. - Manage user access requests and security compliance requirements. - Maintain security configurations, documentation, and operational procedures. - Support audit, regulatory, and risk management activities. - Collaborate with Network, Cloud, Application, and SOC teams for issue resolution. - Participate in change, release, and maintenance activities. - Ensure security platform availability, performance, and operational health. - Provide technical support during major incidents and escalations. - Support Major Incident Management (MIM) and engage vendors/TAC teams for critical issues. Professional & Technical Skills: Must To Have Skills: Certification - PCNSE , Prisma Access SASE Professional Strong understanding of PRISMA SASE Strong understanding of Palo Alto On Prem & Cloud FW modules Strong understanding of Juniper MIST & Forcescoute NAC Good understanding on advance routing protocol Moderate understanding on Routing & Switching Incident & Problem Management Performance & Capacity Management Log Analytics and packet analysis Additional Information: - The candidate should have minimum 5 years of experience in Network Security Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.