Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AWS Architecture Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Summary The AWS IaaS Administrator manages, supports, and optimizes AWS cloud infrastructure services. The role covers provisioning, administration, monitoring, security, automation, operational support, and continuous improvement of AWS-based infrastructure platforms while ensuring high availability, compliance and operational excellence. Key Responsibilities AWS Infrastructure Administration Provision and manage AWS IaaS resources. Administer EC2 instances across Linux and Windows environments. Configure and manage VPCs, routing, VPN connectivity and network security. Support high availability and disaster recovery requirements. Monitoring & Operations Monitor cloud infrastructure using CloudWatch and enterprise monitoring tools. Troubleshoot infrastructure, network, storage and performance issues. Manage alerts, incidents and service requests. Participate in on-call support and major incident management. Security & Compliance Implement IAM policies and role-based access controls. Support compliance requirements including GxP, SOX and security controls. Manage AWS security services, encryption and audit logging. Ensure adherence to organizational cloud governance standards. Infrastructure Automation Automate provisioning and operational activities using Terraform, CloudFormation, PowerShell, Python and shell scripting. Support Infrastructure as Code implementation. Backup, DR & Continuous Improvement Manage AWS Backup solutions. Validate backup and restore activities. Participate in DR testing and recovery exercises. Recommend infrastructure optimization and cloud cost optimization opportunities. Drive operational excellence and automation improvements. Technical Skills & Certifications Skill Area Details Must Have / Required Skills AWS EC2, VPC, ELB/ALB/NLB, Route 53 EBS, EFS, S3 IAM, KMS, CloudTrail CloudWatch, AWS Systems Manager, AWS Backup Linux Administration - RHEL, CentOS, Amazon Linux Windows Server Administration DNS, DHCP, TCP/IP and VPN Terraform / CloudFormation Git, Jenkins or Azure DevOps Scripting in PowerShell, Bash or Python Good to Have Container technologies such as ECS/EKS Splunk AppDynamics Enterprise production support experience Preferred Certifications AWS Certified SysOps Administrator - Associate preferred FDE-Specific Expectations Strong ownership of operational outcomes. Automation-first approach to infrastructure operations. Ability to work closely with client platform and infrastructure teams. Focus on reliability, compliance and operational excellence. Continuous improvement mindset for cost, stability and automation. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.