Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and optimize system performance. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Lead efforts to analyze complex system issues and develop effective resolution strategies. - Facilitate knowledge sharing and mentoring within the team to enhance overall expertise. - Coordinate with stakeholders to align support activities with business priorities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD). - Strong understanding of SAP Sales and Distribution module functionalities and configurations. - Experience in troubleshooting and resolving issues related to order management, pricing, and billing processes. - Ability to analyze system logs and identify root causes of application failures. - Familiarity with integration points between SAP SD and other SAP modules or external systems. - Excellent problem-solving skills with a focus on delivering sustainable solutions. Additional Information: - The candidate should have minimum 12 years of experience in SAP Sales and Distribution (SD). - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.