Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Dynatrace Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Lead the design, administration, and optimization of the Dynatrace platform while enabling full-stack observability across infrastructure, applications, databases, and cloud environments. Roles & Responsibilities: Manage Dynatrace SaaS/Managed environments, including: ActiveGate installation and configuration, OneAgent deployment and lifecycle management Configure monitoring for applications, services, databases, and infrastructure components. Design custom dashboards, management views, and reporting solutions. Configure alerting profiles and tune anomaly detection to minimize false positives. Perform performance analysis and root-cause investigations for complex application issues. Collaborate with development, DevOps, cloud, and operations teams to improve application reliability and performance. Develop automation using Shell/Python scripting and integrate Dynatrace with enterprise tools and workflows Have knowledge of DQL and scripting Should know about Grail database Good to have knowledge on Terraform and CI/CD pipeline. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux. - Familiarity with system administration and troubleshooting in Linux environments. - Understanding of scripting languages to automate tasks and improve efficiency. - Knowledge of network configurations and security protocols within Linux systems. --Knowledge of cloud environments (AWS, Azure, GCP). -Experience in creating custom dashboards and alerting rules. Additional Information: - The candidate should have minimum 5-6 years of experience in Dynatrace/Enterprise monitoring tools. - Strong scripting skills (Python, Bash) are a plus. - Good Understanding of ITIL Process - Dynatrace Associate or Professional Certification is highly preferred. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.