Business Analyst

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : ServiceNow Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Analyst, a typical day involves examining the structure and operations of an organization to understand how its processes and systems function together. This role requires evaluating the existing business model and how it aligns with technological solutions. The day includes identifying the needs of customers, envisioning improved future states or solutions, and conducting thorough research to collect and integrate relevant information. Collaboration and critical thinking are essential to ensure that the organization s processes are effectively designed and optimized for better performance and integration. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between stakeholders to ensure alignment on project goals and deliverables. - Support the development and implementation of business process improvements. - Mentor junior team members to enhance their understanding and capabilities within the project environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow. - Strong analytical skills to evaluate business processes and identify areas for improvement. - Excellent communication skills to effectively gather and synthesize information from diverse sources. - Ability to work collaboratively across teams and manage stakeholder expectations. - Experience in documenting business requirements and translating them into technical specifications. - Skilled in problem-solving and providing practical solutions to complex business challenges. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow. - This position is based at our Pune office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.