#ACN I&PGN I&ETravel _ Airports & Hospitality _Consultant

Job Title - S&C GN Manager & Consultant & Analyst - Hospitality Management Level: 07/09/11 Location: Bangalore/ Gurgaon/ Hyderabad/ Mumbai/ Chennai/ Kolkata Profiles with Business Analyst experience – Bangalore/ Hyderabad Must have skills: Strong consulting and domain expertise in the hospitality industry Deep understanding of hospitality technology ecosystems including PMS, CRS, POS, Loyalty, and GDS Experience in hotel operations, owner lifecycle management, revenue management, profitability analysis, hotel openings, and performance optimization Ability to lead client discussions, conduct diagnostics, present insights to senior stakeholders & should be able to lead various teams (for consultants & Managers) Gather and document requirements for hospitality operations such as guest reservations, check-in/check-out, property management, and loyalty programs. Map and analyze processes to identify gaps and propose improvements that enhance efficiency and guest experience across the value chain. Good to have skills: Experience with hotel digital transformation, PMS/CRS vendor assessment & selection, PMS migrations and roll outs, system integrations Exposure to multi-brand, multi-property hospitality environments Knowledge of OTA strategy, loyalty economics, and guest personalization platforms Experience working with global hotel chains, asset owners, or hospitality tech vendors Knowledge on agile process, JIRA tool Job Summary: As a Manager / Consultant/ Analyst – Hospitality, you will act as a trusted advisor to hospitality clients, driving strategic and transformation-focused consulting engagements. You will leverage deep industry knowledge and analytical expertise to support clients across business strategy, operating model design, revenue optimization, and technology-led transformation initiatives. The role spans advisory support across the end-to-end guest lifecycle, enabling clients to enhance profitability, optimize distribution, and deliver differentiated guest experiences. Roles & Responsibilities: Provide strategic advisory to hospitality clients across commercial, operational, and technology dimensions Develop a comprehensive understanding of the hospitality systems ecosystem, including:Property Management System (PMS) Central Reservation System (CRS) Loyalty Management Systems Point of Sale (POS) platforms F&B platforms Lead P&L diagnostics, identify revenue and cost optimization levers, and recommend initiatives to improve RevPAR, ADR, and GOP Advise on inventory distribution and channel strategy, including direct vs. OTA mix, pricing effectiveness, and loyalty-driven demand Support capex prioritization, balancing brand standards, guest experience, and financial returns Provide hands-on expertise in back-office operations, including night audit workflows, financial reconciliation, rate plan configuration, and upsell strategies Design and assess end-to-end guest lifecycle journeys, ensuring system integration and data flow across touchpoints Act as a hospitality business analyst, translating data insights into actionable recommendations Contribute to pre-sales, proposals, thought leadership, and CoE capability building Mentor junior team members and manage workstreams (for Manager role) Professional & Technical Skills: Strong analytical and problem-solving skills with a consulting mindset Proficiency in hospitality platforms such as PMS, CRS, POS, GDS, and Revenue Management Systems Experience in business case development, financial modeling, and executive-level storytelling Excellent stakeholder management and presentation skills Additional Information: Willingness to travel domestically and internationally as required. The ideal candidate will possess a strong educational background in management or hospitality, along with a proven track record of delivering hospitality consulting, transformation, or revenue optimization engagements About Our Company | Accenture Experience: Manager: Minimum 8+ years of relevant experience Consultant: Minimum 5+ years of relevant experience Analyst: Minimum 2+ years of relevant experience Educational Qualification: MBA from a recognized B-School Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. 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