I&P GN - I&E - Comms & Media - Consultant - Process Excellence-PE

Practice: Accenture S&C- GN- Industry & Enterprise – Communications & Media Career Level: Consultant Experience: 3-7 yrs WHAT WE ARE LOOKING FOR: AI Transformation Advisory: AI use-case discovery and qualification, AI-ready process design, solution   shaping and client workshops Communications & Media Process Expertise (AI fluent): Working knowledge of one or more Communications & Media processes/sub-capabilities and their data, such as customer acquisition and care, content lifecycle and monetization, advertising, subscription management, autonomous networks, network/service operations, field operations, digital channels, NextGen/Cloud Native BSS. Process Excellence + AI: Process discovery, business process modelling (BPMN), process re-design, analysis and optimization (e.g. O2A, O2C, R2R, service operations). Communications & Media Function Transformation: Functional process knowledge in areas such as customer care, B2B sales and marketing, digital channels, content operations, advertising operations, service/network operations, field operations, or shared/enterprise functions AI Value Architecture: Value discovery, benefit quantification, business case build and sensitivity   analysis Communications & Media Data & AI: Data readiness assessment for AI, data product concepts and analysis across customer, network/service, content, audience and advertising data, plus AI adoption support. Agentic Enterprise: Agentic use-case identification, copilot and agent   workflow mapping, human-in-the-loop design Across all: AI Fluency (fundamentals of AI, GenAI, Agentic), requirements   definition GOOD TO HAVE EXPERINCE: AI prototyping with GenAI and agent builders Process Mining (Celonis/Signavio/Soroco) RPA (UiPath/Automation Anywhere) Low-Code/No-Code SQL and Python basics Data visualization and storytelling Cloud/data platform exposure and awareness of Communications & Media platforms such as BSS/OSS, CRM, digital experience or content/media platforms Prior consulting experience, Communications & Media process expertise, or in-industry operating experience Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.