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External opportunity

Customer Service Associate

Gurugram, India Full-time
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Added 7 Nov 2026 · Customer support

Job description

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Skill required: Retirement Solutions - Retirement Planning Services Designation: Customer Service Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers • Life & Annuity Specialist is responsible for managing and administering life insurance policies and annuity contracts throughout their lifecycle. This role encompasses policy issuance, claims processing. What are we looking for? • Candidate should be flexible for 100 percent night shift start from 8.30 PM and RTO during the training We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers Life, Annuity, Retirement Insurance, claims experience and managed financial transactions • We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers Roles and Responsibilities: • Process policy issuance and endorsements accurately and timely. • Manage life insurance and annuity claims, ensuring thorough review and prompt payouts. • Serve as a point of contact for policyholders, addressing inquiries and providing guidance on products and benefits. • Ensure all activities comply with regulatory requirements and company policies. • Maintain detailed and organized records of policy transactions and communications. Any Graduation Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Pay, skills & work eligibility

Compensation

A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.

Location, eligibility & working hours

Listed work location
Gurugram, India
Visa sponsorship
Not stated clearly
Relocation support
Not stated clearly
Working hours / time zone
Not stated clearly
Work authorization wording
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by

Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.

Requirements at a glance

Customer support

Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.

Location & work arrangement

Listed work locations

  • Gurugram, India

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