Added 7 Nov 2026 · Engineering
Job description
Project Role : Custom Software Engineering Lead
Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives.
Must have skills : ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineering Lead, a typical day involves overseeing the technical direction and architectural design of bespoke software solutions. This role requires guiding teams through the entire development lifecycle, from initial design concepts to final delivery. The position focuses on establishing and maintaining development standards, ensuring that the software produced is scalable, performs efficiently, and aligns closely with the strategic goals of the organization. Collaboration with various stakeholders to drive innovation and maintain high-quality outputs is a key aspect of daily activities.
Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the continuous improvement of software development processes to enhance team productivity and product quality.
- Mentor and support team members to foster professional growth and ensure alignment with project goals.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
- Strong expertise in designing scalable and high-performance software architectures within the ServiceNow platform.
- Experience in integrating IT operations management tools with enterprise systems to streamline workflows and improve operational efficiency.
- Ability to analyze complex technical challenges and develop innovative solutions that meet business requirements.
- Skilled in leading cross-functional teams and managing multiple priorities in a dynamic environment.
Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow IT Operations Management (ITOM).
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education Important Notice
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Pay, skills & work eligibility
Compensation
A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.
Location, eligibility & working hours
- Listed work location
- Pune, India
- Visa sponsorship
- Not stated clearly
- Relocation support
- Not stated clearly
- Working hours / time zone
- Not stated clearly
- Work authorization wording
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by
Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.
Requirements at a glance
Experience mentioned: 15+ years
Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.
Location & work arrangement
Listed work locations
- Pune, India