Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Engineering Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Job Role Summary In this role, the candidate will serve as a Monitoring Data Pipeline Engineer, responsible for designing, building, and maintaining robust, scalable, and highly observable data pipelines that ensure reliable data flow across the enterprise. The position emphasizes end to end observability, including metrics, logs, traces, data quality checks, and pipeline performance monitoring—to enable timely diagnostics, proactive issue prevention, and overall operational excellence. Job Role Responsibilities Build and maintain monitoring dashboards for data pipelines (latency, failures, SLAs). Design, develop, monitor, and troubleshoot Apache NiFi data flows for enterprise-scale data integration and ingestion. Implement distributed tracing and logging across ingestion, processing, and storage layers. Configure real time alerts using tools like Grafana, Datadog, Azure Monitor, CloudWatch, etc. Enhance pipeline performance through profiling, optimization, and scalability improvements. Ensure consistent metadata capture using Data Catalog tools. Investigate pipeline failures and performance issues. Conduct RCA and implement preventive automation. Work closely with Data Engineers, SRE/DevOps, Platform Teams, and Product Owners. Provide insights into pipeline health to business stakeholders. Influence the development of platform-wide observability standards. Job Role Requirements - Bachelor's/master s degree in computer science or equivalent with score 6 GPA and above - 4–8 years of experience in Data Engineering, Observability, or Platform Engineering - Strong understanding of modern data pipelines (batch and streaming). - Experience with at least one cloud ecosystem: Azure / AWS / GCP. - Proficiency in monitoring/observability platforms: Datadog, Grafana, CloudWatch, Azure Monitor, Dynatrace, etc. - Hands-on experience with: - Streaming frameworks (Kafka, Spark Streaming, EventHub, etc.) - Mandatory hands-on experience with Apache NiFi, including: - Flow design and development, Performance tuning, Troubleshooting and production support. - Monitoring and observability, Error handling and flow optimization - Hands-on experience with: Apache NiFi , Kafka, Spark Streaming, EventHub or equivalent streaming technologies - Good understanding of CI/CD, Docker, Kubernetes, APIs & Microservices. - Programming/scripting skills in Python, SQL, Bash, or similar - Experienced in modern monitoring tools in IT Ops domain - Proficient in tools for logging, alerting and monitoring onprem/cloud infrastructure, services and performance - Good understanding of analysis, design, implementation, testing, monitoring - SDLC - Strong knowledge of the version control system (e.g. GitHub) - Good database knowledge. Understanding concept of RDBMS i.e. nested queries, records maintenance. - Knowledge of IT Operations space and Site Reliability Engineer job role is an added advantage Soft skills - Excellent written and verbal communication skills - Agile methodologies and project execution Technical Skills - Apache NiFi (Mandatory) - Kafka - Data Pipeline Monitoring & Observability - AWS / Azure / GCP - Python & SQL - Grafana / Datadog / CloudWatch / Azure Monitor - CI/CD, Docker & Kubernetes - RCA, Alerting & Troubleshooting - Data Engineering (Batch & Streaming) - GitHub Additional Information: - The candidate should have minimum 5 years of experience in Data Engineering. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.