Delivery Lead Manager

Skill required: Intelligent Finance Operations - Accounting & Financial Reporting Standards Designation: Delivery Lead Manager Qualifications:Any Graduation Years of Experience:13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? • The Manager will be responsible for managing end-to-end Procure to Pay operations and Master Data Management services across global business units. The role will ensure timely and accurate invoice processing, payment execution, vendor management, master data governance, operational controls and stakeholder satisfaction. • The incumbent will lead operational teams, and team leads, own service delivery performance, manage client governance, drive automation and process transformation, and ensure compliance with financial policies, audit requirements and data governance standards. • Adhere to the procedures in compliance with Process policies (market specific). What are we looking for? • Bachelor s degree in commerce, Finance, Accounting, Business Administration, Supply Chain or a related discipline. • 13-18 years of overall experience, with substantial experience in PTP & Master Data Management operations. • Experience managing global operations across multiple regions and business units. • Strong expertise in invoice processing, global payments, vendor reconciliations and master data governance. • Proven experience in service delivery management, team leadership and client governance. • Experience in global shared services, GBS, BPO or multinational environments. • Proven ability to manage large teams, team leads and SMEs. • Strong client governance, stakeholder management and escalation-handling skills. • Knowledge of financial controls, audit requirements, approval workflows and data quality frameworks. • Demonstrated success in automation, continuous improvement and operational transformation. • Strong analytical, communication, decision-making and problem-solving skills. • Demonstrated experience in operational transformation, automation, compliance and continuous improvement. Roles and Responsibilities: • Lead end-to-end PTP activities, including invoice processing, Payments, exception management, vendor reconciliations and global payments. • Lead Vendor Master Data (VMD), Customer Master Data (CMD), Material Master Data (MMD) and Finance Master Data (FMD) operations. • Drive improvements in invoice processing & Payments accuracy, Right First Time (RFT), turnaround time and productivity. • Ensure master data accuracy, completeness, consistency, validity and compliance with established governance standards. • Ensure adherence to approval workflows, validation rules, segregation of duties and internal controls. • Manage complex master data escalations, data discrepancies and business-critical requests. • Support data migration, mass maintenance, system implementation, data validation and master data harmonization initiatives. • Own SLA, KPI performance across PTP and MDM operations. • Drive operational reviews, performance governance, root cause analysis and corrective action plans. • Identify service delivery risks and implement mitigation plans. • Establish standardized operating procedures and consistent delivery practices across regions. • Lead operational governance meetings and service performance reviews with client and business stakeholders. • Act as the escalation point for critical PTP and MDM issues. • Communicate operational performance, risks, improvement opportunities and action plans to senior stakeholders. • Build strong relationships with Finance, Procurement, Treasury, Sales, Supply Chain, IT and external vendors. • Align service delivery priorities with business requirements and contractual commitments. • Ensure compliance with corporate policies, financial controls, audit requirements and data governance standards. • Ensure proper authorization and segregation of duties across transactional and master data processes. • Monitor audit observations, control deficiencies and remediation plans. 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