Custom Software Engineer

Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineer, a typical day involves leading the efforts to design, build, and configure applications tailored to specific needs. This role requires acting as the primary point of contact for project-related activities, coordinating with various stakeholders to ensure smooth progress. The position demands a proactive approach to managing tasks, troubleshooting issues, and ensuring that the applications meet the desired specifications and quality standards. Collaboration and communication are key aspects throughout the day, as the engineer works closely with team members and clients to deliver effective solutions. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in documenting application configurations and design decisions to facilitate knowledge sharing. - Collaborate with cross-functional teams to gather requirements and provide technical insights. - Contribute to continuous improvement initiatives by identifying potential enhancements in processes and tools. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation. - Experience with cloud-based communication platforms and integration techniques. - Understanding of application lifecycle management and deployment processes. - Ability to troubleshoot and resolve configuration issues within cloud contact center environments. - Familiarity with scripting and automation to streamline implementation tasks. Additional Information: - The candidate should have minimum 0-2 years of experience in Cloud Contact Center Implementation. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.