Technology Architect

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : BPM Strategy & Solutions Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Business Process Consultant will help to analyze, design, and improve business processes. The role will require identifying opportunities for optimization, standardization and implementing effective changes to drive performance and value Roles & Responsibilities: Conduct in-depth analysis of client processes, using data, interviews, and observations to identify inefficiencies. Identify improvement opportunities, create business cases, and build transformation roadmap introducing digital, AI, and agentic enablers, including automation, to drive efficiency improvements and better customer experience. Develop and document optimized processes, considering cost, quality, technology integration, and user experience. Market and proposal development: Contribute to proposals by researching industry specifics and crafting AI-enabled and data-driven solutions aligned with client needs. Participate in client relationship management and business development activities, identifying new opportunities including opportunities for AI, GenAI, and intelligent automation adoption. Develop business requirements for the implementation of technology, AI, and intelligent automation solutions for the client. Collaborate with stakeholders and cross-functional teams to refine and finalize process designs and develop holistic and/or AI-augmented solutions. Professional & Technical Skills: Provided advisory and implementation expertise to clients including use case and business case development for advanced technologies. Experience in delivering process improvement and / or process analysis initiatives Knowledge of common ERP systems (e.g., SAP, Oracle, Workday, Salesforce) Knowledge of multiple Business Functions and common industry specific process-related challenges (such as Finance and Procurement, e.g., P2P, O2C, R2R, AP/AR, Finance, HR, Mortgages, Claims). Experience working in a team environment preferably in a professional environment Applicable work experience in a consulting, finance / accounting, IT/operations or contact center environment Excellent communication skills including research, writing, and presentation skills Ability to form and maintain cross-functional relationships Advanced intellectual & learning skills like problem solving, mentoring, conceptual thinking, being analytical, and the ability to deal with ambiguity. Leading-edge communication and interpersonal skills Additional Information: 5-7 years of experience working in management consulting, digital transformation and / or process consulting Experience of value delivery in the field of Process Mining will be added benefit Expertise in process management methodologies like BPM, Lean Six sigma etc. Experience in AI and Gen AI fundamentals Understanding of Agentic AI architectures 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.