Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary We are looking for a Network Operations Engineer with strong expertise in enterprise network operations and a passion for modern networking technologies. The ideal candidate will support enterprise LAN/WAN, Data Center, Cloud, and Security environments while leveraging AI-assisted operations (AIOps), network automation, cloud networking, and intelligent observability to improve service reliability, operational efficiency, and customer experience. Key Responsibilities Monitor, configure, troubleshoot, and support enterprise Cisco Routing & Switching, Wireless, F5 Load Balancers Perform incident management, root cause analysis, patching, upgrades, and operational support for enterprise networks. Support Cisco SD-WAN,Fortinate SDWAN, Hybrid Cloud (Azure/AWS), and secure remote connectivity solutions. Support AI-ready infrastructure connectivity for Microsoft Copilot, enterprise AI platforms, and cloud-based AI services. Automate operational tasks using Python, Ansible, REST APIs, and scripting tools to improve operational efficiency. Collaborate with global Network, Cloud, Security, and Infrastructure teams to deliver reliable and secure network services. Required Skills Cisco Routing & Switching Cisco, Fortinet SD-WAN Inflobox Cisco Nexus Network Infrastructure Operations Cisco DNAC TCP/IP, BGP, OSPF, VLANs, STP Incident & Problem Management Preferred Skills Cisco SD-WAN, Fortinet SDWAN Azure/AWS Cloud Networking Python, Ansible, REST APIs AI-Assisted Network Operations (AIOps) Microsoft Copilot for IT Operations Network Monitoring & Observability Wireless Technologies Professional Attributes Strong troubleshooting and analytical skills. Excellent communication and customer-facing abilities. Quick learner with interest in AI, Automation, Cloud, and Modern Networking. Ability to work in global, fast-paced enterprise support environments. Strong focus on operational excellence and continuous improvement. Education & Experience Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics, Telecommunications, or equivalent. 5+ years of experience in Enterprise Network Operations, Security, Cloud Networking, or Data Center environments. CCNA/CCNP, Azure Networking, Microsoft Copilot, or equivalent certifications are preferred. AI Skill Highlights AI-Assisted Network Operations (AIOps) Microsoft Copilot for IT Operations AI Platform Connectivity & Support Intelligent Monitoring & Observability Cloud & Hybrid Network Operations Infrastructure Modernization & Automation 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.