Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and delivering timely solutions to maintain smooth operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and performance of critical applications within the organization. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate with stakeholders to ensure alignment of support activities with business objectives. - Mentor junior team members to enhance their technical and problem-solving skills. - Drive continuous improvement initiatives to optimize system performance and support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration. - Experience in system monitoring, performance tuning, and troubleshooting within SAP environments. - Knowledge of database management and operating system fundamentals related to SAP systems. - Ability to manage system upgrades, patches, and transport management. - Strong problem-solving skills with a focus on root cause analysis and resolution. - Familiarity with backup and recovery procedures to ensure data integrity and availability. Additional Information: - The candidate should have minimum 5 years of experience in SAP Basis Administration. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.