Custom Software Engineer

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : ServiceNow Legal Service Delivery (LSD) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary Architect, design, and implement scalable, secure, upgrade-safe ServiceNow LSD solutions. Lead modern legal service experiences (Legal Matter Management, Legal Intake, Document Management) with strict CSDM alignment and platform best practices. Key Responsibilities Solution Architecture: Design and extend LSD applications using App Engine Studio, Flow Designer, UI Builder, Now Experience, Scripted REST APIs, and IntegrationHub. CSDM & Data Integrity: Model legal data per CSDM 4.0/5.0 enforce data governance for legal matters, documents, and services integrate with Service Graph. Automation & Integration: Build legal workflow automations using Flow Designer, Decision Builder, and IntegrationHub integrate with HRSD, ITSM, GRC, and third-party legal systems (MID Server, OAuth 2.0). User Experience: Develop Next Experience Workspaces/Portals with UI Builder ensure WCAG accessibility configure AI Search, Virtual Agent, Next Best Action. Security, Privacy & Compliance: Implement ACLs, roles, scoped app protections, Zero Trust principles ensure GDPR compliance, attorney-client privilege, and data retention policies. Testing & CI/CD: Develop ATF test suites participate in code reviews, instance scans, CI/CD pipelines (Application Repository, Git). Mentorship: Guide junior developers champion LSD best practices track ServiceNow product roadmap. Required Qualifications Experience: 4+ years ServiceNow development 2+ years LSD or regulated service domain focus. Platform Expertise: Scoped apps, Flow Designer, IntegrationHub, UI Builder, Now Experience. CSDM: Proven CSDM 4.0/5.0 implementation. Scripting: Advanced JavaScript (ES6+), Glide APIs, secure coding. Integrations: IntegrationHub, MID Server, OAuth 2.0. Testing/CI/CD: ATF, instance scan, pipeline management. Security & Privacy: Robust controls for sensitive legal data. Preferred Qualifications Certifications: CAD, CIS-LSD. Service Graph Connectors, Decision Builder, AI Search. Agile/Scrum, DevOps experience. Enterprise or regulated environment background. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.