Operations Engineer

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing delivery processes, and addressing any issues that arise to maintain system reliability and performance. The position demands coordination with various teams to uphold service standards and support operational excellence throughout the day. Job Title: F5 Load Balancer (GTM) SME Key Responsibilities: - Monitor, maintain, troubleshoot F5 BIG-IP environment. 2nd level support for load balancer issues. Escalate complex problems to L3. - Monitor F5 BIG-IP health, alerts, traffic stats - Handle tickets: pool member down, VIP unreachable, SSL cert expiry - Enable/disable pool members during maintenance - Document incidents, resolutions in ticketing tool - Create runbooks for standard procedures - Create runbook for change activities , OS upgrade and solution planning. - Create and Represent the change to the Architect/Engineering team and get it approve for the deployment - Coordinate planned changes with change mgmt team Technical Experience: -F5 BIG-IP knowledge (Virtual Servers, Pools, Nodes, Monitors) - Design and administration of F5 BIG-IP DNS (formerly GTM). - Global application traffic distribution across data centres, regions and cloud environments. - DNS Wide IPs, pools, virtual servers and GTM/DNS topology configuration. - GSLB (Global Server Load Balancing) implementation. - Administration and architecture of F5 BIG-IP Local Traffic Manager (LTM). - Virtual Server, Pool, Pool Member and Node configuration. - Advanced iRules and traffic-management policies. - L4/L7 load balancing and application traffic management. - SSL/TLS offloading, re-encryption and certificate management. - Understand HTTP/HTTPS, TCP/UDP, DNS - Read traffic logs, identify errors (503, 502, connection reset) - Basic Linux/CLI comfort - Ticketing tool use (ServiceNow/Jira) Professional Attributes: -F5 Certified BIG-IP Administrator (101/201) - SSL/TLS cert management - SNAT, NAT concepts Shift Details: 24*7 shift RTO- 3 days office presence Additional Information: - The candidate should have minimum 5 years of experience in Network Infrastructures. - This position is based at our Pune office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.