Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Must Have Skills: Palo Alto Firewall, Panorama, Zscaler ZIA & ZPA, , Datacenter routing and switching., WLC, Good to Have Skills: Azure & AWS Networking, F5 load balancers Key Responsibilities: Provide day to day operational support for the Firewall Management Service Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution Should have very good experience of software patch management to manage the Firewall patch management cycle, patch testing and deployment of patches on timely basis. Excellent knowledge of Advanced Networking and Network Protocols Experience in configuring and troubleshooting Routing & Switching VLANs, STP,VTP,Trunking,HSRP,VRRP Advance level knowledge of configure and troubleshooting Palo Alto firewalls and Zscaler ZIA and ZPA. Strong knowledge of networking and security fundamentals like TCP/IP, SSL, TLS, DNS, DHCP, NACLs, certificates, encryption, Multi-Client Networks, WAN Links, LAN Management, etc. Networks and Security - TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN Ability to configure URL filtering on firewalls and troubleshooting related issues. Ability to support enterprise data center architectures. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies Should be able to drive Network projects & work at the Data center during deployment of Network hardware s Experience with Wireshark or other NAM tools. Technical Experience: At least 4 - 6 years experience network security. In-depth working experience in Palo Alto firewalls, Routing & Switching Zscaler ZIA and ZPA In-depth knowledge and experience in managing data center network architecture. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.