Forward Deployed Engineer

Project Role : Forward Deployed Engineer Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise Messaging & Collaboration platforms. Acts as trusted advisors to clients, stakeholders, and executive leadership designing secure, scalable, and highly available Microsoft 365 collaboration services across hybrid and cloud environments. Roles & Responsibilities: -Define enterprise M&C architecture, roadmaps & reference designs -Lead Exchange Online, Hybrid Exchange, Teams & OneDrive platforms -Build PowerShell frameworks leverage Power Automate, Graph API & Power BI -Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management -Define standards, runbooks, dashboards & ITIL-aligned CSI initiatives -Trusted advisor support presales, workshops & executive-level briefings Professional & Technical Skills: -Exchange Online, Exchange On-Prem/Hybrid, Teams, Teams Rooms, OneDrive -Entra ID, Active Directory, Azure AD Connect, Conditional Access, MFA, SSO -Advanced PowerShell, Power Automate, Power BI, Graph API Windows Server, DNS, DHCP, PKI, TCP/IP, Load Balancing, Authentication -Transport Rules, Email Security, Collaboration Governance, M365 Licensing -ITIL v4 Incident, Problem, Change & Major Incident Management Additional Information: QUALIFICATIONS 12 18+ years IT infrastructure experience 8+ years in Messaging & Collaboration engineering Bachelors in CS, IT, Engineering, or related field Enterprise-scale Microsoft 365 & Exchange Environments Complex hybrid deployments, global enterprise scale PREFERRED CERTIFICATIONS M365 Enterprise Administrator Expert Messaging Administrator Associate Azure Admin / Azure Solutions Architect Expert Power Platform (Power Automate / Power BI), ITIL v4 INNOVATION FOCUS Microsoft 365 Copilot & AI-powered collaboration Intelligent meeting experiences & Teams Premium Teams Phone evolution & advanced Rooms management Digital Employee Experience (DEX) & self-healing KEY KPIs Platform availability & Teams/Exchange reliability MTTR & reduction in recurring incidents Automation hours saved & governance compliance CSAT / Experience Level Agreements (XLAs) - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.