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I&P - GN - SONG - AI & Data - Platforms - AI/ML Engineering - Consultant

Bengaluru, India Full-time
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Added 7 Nov 2026 · Engineering

Job description

About Song - Data & AI Accenture Song uses AI, proprietary customer data, and product platforms to help clients improve customer experience and drive measurable growth across marketing, sales, commerce, and service. From strategy through execution, Song Data & AI helps organizations build and operationalize advanced capabilities - covering customer data unification, predictive analytics, and Generative AI (including agentic use cases) - to enable smarter decisioning like personalization and “next best action,” faster content and experience delivery, and more effective commerce and customer engagement. What's In It For You? Join a worldwide network of data scientists, ML/AI engineers, and lifecycle engineering practitioners building practical, trusted, and production-grade AI solutions. Access world-class training, mentorship, and certifications across machine learning, deep learning, Generative AI, Agentic AI, MLOps, LLMOps, AgentOps, and cloud AI platforms. Work on high-visibility engagements across Marketing, Sales, Commerce, Customer Service, and Digital Products - taking assigned AI workstreams from experimentation through deployment and monitoring. Contribute to Accenture's reusable model and agent components, evaluation frameworks, engineering standards, and lifecycle playbooks. What You Will Do As an ML/AI Engineering Consultant, you will own the hands-on design, development, testing, deployment, and monitoring of assigned machine learning and AI workstreams. You will combine model development with production engineering and lifecycle practices, while guiding junior team members and collaborating with cross-functional client teams. Translate defined business problems and user needs into data requirements, ML/AI problem statements, experiments, success metrics, detailed designs, and executable technical tasks. Perform data exploration, feature engineering, model selection, training, tuning, evaluation, explainability, error analysis, and champion-challenger comparisons. Build predictive, forecasting, recommendation, optimization, NLP, computer vision, and other fit-for-purpose machine learning solutions. Develop foundation-model applications using prompt engineering, embeddings, vector search, Retrieval-Augmented Generation, structured outputs, evaluation, and guardrails. Implement agentic workflows using tool and function calling, planning, memory and context, orchestration, multi-agent patterns, and human-in-the-loop controls. Engineer modular, production-quality Python components, APIs and services, batch or real-time inference workflows, containers, and enterprise integrations. Implement AI lifecycle pipelines covering experiment tracking, data and model versioning, prompt or configuration versioning, registries, CI/CD, continuous training, promotion, rollback, and retraining. Configure evaluation, monitoring, and observability for model quality, drift, robustness, safety, latency, reliability, cost, adoption, and business KPIs; troubleshoot production issues. Apply Responsible AI, security, privacy, testing, reproducibility, auditability, and human oversight requirements throughout development and operations. Collaborate with data engineers, software and cloud engineers, architects, UX teams, domain specialists, and product owners to deliver end-to-end solutions. Own an assigned module or workstream, review code and model artefacts, coordinate Analysts or Senior Analysts, and manage day-to-day technical dependencies and risks. Participate in client workshops, design walkthroughs, demonstrations, technical documentation, and contribution to reusable accelerators and practice assets. Domain Focus Candidates should bring hands-on ML/AI solution-building and productionization experience in one or more of the following domains: Marketing - customer propensity, segmentation, personalization, next-best action, content intelligence, media effectiveness, and campaign optimization Sales - demand forecasting, recommendations, revenue intelligence, sales productivity, outlet or customer prioritization, and decision support Commerce - search, recommendations, pricing, promotion, demand and inventory intelligence, and digital commerce optimization Service - conversational AI, contact center intelligence, knowledge assistance, case routing, quality monitoring, and operations automation Design & Digital Products - AI-powered product features, product intelligence, experimentation, personalization, and agile digital product delivery Who We Are Looking For Mandatory Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Data Science, Engineering, or a related discipline. 4-8 years of progressive experience in machine learning, AI engineering, data science, and/or software engineering, including ownership of production AI workstreams. Strong hands-on expertise in Python and SQL, together with production-quality software engineering, version control, testing, modular design, and API or service development. Strong foundations in supervised and unsupervised learning, statistics, feature engineering, model evaluation, experimentation, and selection of fit-for-purpose techniques. Hands-on experience with common ML and deep learning libraries such as scikit-learn, XGBoost, LightGBM, TensorFlow, PyTorch, or equivalent. Demonstrated experience taking at least one ML/AI solution from experimentation into production deployment, monitoring, and ongoing support. Hands-on Generative AI experience with prompt engineering, embeddings, vector search, Retrieval-Augmented Generation, structured outputs, evaluation, and guardrails. Working experience with agentic AI patterns such as tool and function calling, planning, memory or context, orchestration, and multi-agent workflows using LangGraph, LangChain, LlamaIndex, CrewAI, AutoGen, or equivalent. Experience with MLOps, LLMOps, and/or AgentOps practices, including experiment tracking, versioning, model registries, CI/CD, promotion, rollback, retraining, and lifecycle monitoring. Solid experience with at least one major cloud or AI platform - AWS, Azure, GCP, Databricks, Snowflake, or Anthropic - and its relevant AI services. Experience deploying AI through APIs, containers, Kubernetes or managed services, and batch or real-time inference patterns; familiarity with FastAPI, Docker, or equivalent. Working knowledge of data platforms and pipelines, relational and vector databases, unstructured data, and API-based integrations. Experience implementing evaluation and monitoring across accuracy, drift, robustness, safety, latency, reliability, cost, adoption, and business outcomes. Awareness of Responsible AI, security, privacy, observability, reproducibility, auditability, testing, and human oversight required for enterprise production. Strong analytical, problem-solving, stakeholder engagement, and communication skills, with the ability to explain technical findings to business and technical audiences. Experience leading a technical module or small workstream, estimating tasks, reviewing code and model artefacts, managing dependencies, and mentoring junior team members. Good to Have Master's degree, PhD, recognized cloud or AI certifications, or relevant consulting experience. Depth in one or more advanced areas such as time series, recommender systems, optimization, causal inference, probabilistic modelling, NLP, or computer vision. Experience with Kubernetes, model serving, feature stores, vector databases, distributed training, or scalable batch and real-time inference. Exposure to GPU-based training or inference, model compression, performance engineering, or NVIDIA technologies. Experience with AI governance platforms, model risk management, red teaming, adversarial testing, or regulatory compliance. Domain experience in Marketing, Sales, Commerce, Service, or Digital Products, and exposure to Agile or client-facing consulting delivery. What We Are NOT Looking For Pure Data Scientists or researchers without production engineering, deployment, monitoring, or lifecycle ownership. Prompt-engineering-only or LLM-only profiles without strong foundations in statistics, machine learning, and rigorous evaluation. MLOps, DevOps, or infrastructure-only profiles without substantive model development, experimentation, and evaluation capability. Notebook-only profiles without production-quality software engineering, API or service development, testing, and deployment experience. Delivery-management-only, presales-only, or coordination-only profiles without hands-on AI solution development and technical workstream ownership. Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Pay, skills & work eligibility

Compensation

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Location, eligibility & working hours

Listed work location
Bengaluru, India
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Work authorization wording
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by

Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.

Requirements at a glance

PythonSQL · requirementAWS · requirementAzure · requirementGoogle Cloud · requirementDockerKubernetesCI/CDMachine learningCustomer supportAgileCommunication

Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.

Location & work arrangement

Listed work locations

  • Bengaluru, India

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