RRN000369 - Application Tech Support Practitioner

THE WORK: Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions, contributing to a culture of collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how you can make a difference in our organization! Assist in ensuring production systems are available and operating effectively. Support the resolution of incidents and outages in a timely manner. Help facilitate the restoration of services to the production environment. Contribute to the establishment of disaster recovery procedures. Maintain data retention practices to ensure compliance and efficiency. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. Education requirements are not specified for this opportunity. It is advantageous to have prior experience in relevant related skills. BONUS POINTS IF YOU HAVE: Intermediate proficiency in Customer Service. Beginner proficiency in Technical Support. Advanced proficiency in Problem Solving. Intermediate proficiency in Communication Skills. Beginner proficiency in Incident Management. Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.