Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system challenges and implement effective resolutions. - Document and communicate findings and solutions clearly to stakeholders and team members. - Assist in the continuous improvement of support processes and tools to enhance service quality. - Provide guidance and support to junior team members to foster knowledge sharing and skill development. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries. - Strong analytical and problem-solving abilities related to production planning and control processes. - Experience in troubleshooting and resolving issues within SAP production planning modules. - Ability to interpret and analyze system logs and error messages to identify root causes. - Good communication skills to effectively interact with technical teams and business users. - Familiarity with business process workflows in discrete manufacturing environments. Additional Information: - The candidate should have minimum 3 years of experience in SAP PP Production Planning & Control Discrete Industries. - This position is based at our Bhubaneswar office. - - A 15 years full time education is required. - B.E./ B.Tech. / MCA / MBA (or equivalent) or higher - Only 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.