Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BTP Datasphere Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance throughout the day. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to escalate and resolve complex technical issues efficiently. - Document troubleshooting steps and solutions to build a knowledge base for future reference. - Assist junior team members by sharing knowledge and providing guidance on resolving common issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Datasphere. - Strong analytical skills to diagnose and resolve technical problems within business-critical systems. - Experience in monitoring and maintaining cloud-based application environments. - Ability to work with various system components and understand their interdependencies. - Excellent communication skills to effectively interact with technical teams and stakeholders. - Capability to manage multiple tasks and prioritize issues based on business impact. Additional Information: - The candidate should have minimum 3 years of experience in SAP BTP Datasphere. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.