Event Technology Associate – Registration and Attendee Experience

Key Responsibilities: Event Website Development: Build and configure event websites and registration portals based on event requirements. Integrate website data with event management platforms such as MMS (Salesforce), On24, and Touchcast. Ensure all web builds align with compliance, consent policies, branding, and accessibility standards. Conduct thorough website testing and troubleshooting to resolve technical issues. Implement website changes, updates, and enhancements as required. Registration & Attendee Management: Support the Meetings & Events Registration Lead in managing attendee registration processes. Troubleshoot and resolve user experience and registration issues. Manage waitlists, approvals, rooming lists, and attendee changes in collaboration with event owners. Ensure a seamless integration between the registration system and other event technologies. Communication & Reporting: Coordinate the distribution of invitations, reminders, and confirmation emails. Generate and maintain reports on event registration metrics. Assist in post-event website updates, data uploads, and billing reconciliations. Support the creation and distribution of post-event feedback surveys. Additional Responsibilities: Support special projects and taskforces as assigned. Develop and refine best practices for web builds and attendee registration processes. Job qualifications: Must have At least 2 years of working knowledge of building events in Cvent or supporting Cvent registration system. ( non- negotiable) Strong written & verbal communication skills, including advanced PowerPoint & Excel Excellent attention to detail Ability to simplify complex themes Proven teaming skills and ability to work with large and complex global teams Strong Stakeholder Management Experience of Change Management; Process Design / Process Improvement Required skills: The person in this role will need strong skills and experience in: Strong working knowledge and hand on experience of Cvent and its products in a project delivery or event build setting Experience in a cross-border role, successfully managing multiple complex projects at a global level Considerable experience of delivering brand, marketing and communications projects in global organizations Outstanding communication skills Optional skills: Knowledge of registration systems and project management is preferred Knowledge of the Travel Industry, desired Knowledge of Mobility processes, desired To be filled by recruiter Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.