Application Lead

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Change Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education We are seeking a proactive and technically skilled Lower Environment Support Engineer to manage and support our pre-production environments. The ideal candidate will have strong communication skills, experience with war room coordination, environment triaging, downtime handling, and a solid understanding of automation and scripting. Should play a key role in environment stability and supporting faster delivery cycles. Location: [Onsite/Remote/Hybrid] Shift coverage :Shift C (EST hrs support) 11 pm to 9 am Roles & Responsibilities : • Environment Management: Support and maintain lower/non-production environments (e.g., CRT1, Pre Prod, e2e1, e2e2, trn). • Communication: Act as a single point of contact for issues in lower environments. Communicate effectively with developers, QA, infra, and product teams. • War Room Coordination: Initiate and lead war rooms during critical incidents or outages. Ensure timely resolution and stakeholder updates. • Triaging & Issue Resolution: Perform initial triage for environment-related issues. Collaborate with relevant teams for deeper investigation and resolution. • Downtime Handling: Monitor and respond to environment downtimes. Ensure incidents are logged, RCA is performed, and preventive actions are taken. • Monitoring & Alerting: Use monitoring tools to proactively detect and address issues. Set up dashboards and alerts for environment health. • Automation: Identify repetitive tasks and automate them using scripting languages like Python. • Scripting & Tooling: Write and maintain scripts for environment setup, monitoring, or data refresh tasks. • Documentation: Maintain accurate documentation of environment architecture, processes, and known issues. Professional & Technical Skills : • Strong understanding of pre-production environment management • Excellent communication and coordination skills • Experience leading war rooms and incident management calls • Knowledge of monitoring tools such as: o Prometheus, Grafana, AppDynamics, Splunk, Dynatrace, etc. • Strong scripting skills in Python (Bash, PowerShell also a plus) • Experience with CI/CD tools (e.g., Jenkins, GitLab CI) • Familiarity with incident and change management processes (ITIL knowledge is a plus) • Basic knowledge of cloud environments (AWS, Azure, or GCP) is a plus Good to have Skills : Build Management, Estimation and Planning, Requirement Analysis, Release management & SLA Management 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.