Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Client and Project: We are seeking a new talent to join the Software Engineering team where you will have the opportunity to collaborate in the project 3. Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Responsibilities: As an Application Support Engineer, you will be responsible for identifying and resolving issues across various components of essential business systems, ensuring smooth and reliable operation. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that impact multiple teams is a critical part of this role. Intermediate proficiency in Site Reliability Engineering is required. Key Roles: - Independently analyze and troubleshoot complex system issues to maintain high availability and performance. - Collaborate with cross-functional teams to enhance system reliability and implement improvements. - Recognize recurring patterns in system behavior and contribute to proactive problem prevention. - Support team members by sharing knowledge and best practices to improve overall team effectiveness. - Contribute to the documentation of processes and solutions to facilitate continuous learning and operational excellence. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.