Posted 1 Oct 2022 · Other
Job description
Job Description
As Head of Client Care, you will be the first point of contact for families and clients looking for care, taking enquiries and arranging and conducting consultations, commanding credibility with your calm and assertive approach to care planning.
Qualifications
Level 5 qualification (or Level 3 and be working toward a Level 5 qualification).
Solid understanding of the CQC regulatory framework, and willingness to learn and exceed Home Instead standards and write fantastic, person centred care plans
Strong customer service skills, a natural ability to put families at ease
Hunger and ambition to drive and grow business
Additional Information
£30k plus depending on experience, plus bonus and benefits.
Apply by emailing: lisa.kail@homeinstead.co.uk
Company Description
Home Instead enjoys an outstanding rating and reputation as the highest quality home care provider in West Sussex.
Pay, skills & work eligibility
Compensation
A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.
Location, eligibility & working hours
- Listed work location
- Chichester, England, United Kingdom
- Visa sponsorship
- Not stated clearly
- Relocation support
- Not stated clearly
- Working hours / time zone
- Not stated clearly
Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.
Requirements at a glance
Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.
Location & work arrangement
Listed work locations
- Chichester, England, United Kingdom