Posted 24 Sept 2025 · Customer support
Job description
Job Description
This role operates within an Application Support Team, with primary responsibility for resolving all production-related issues associated with the Application in support of ALMT (Asset Liability Management & Treasury) operations:
Main Tasks:
Provide frontline support by diagnosing and resolving technical and functional issues related to the application application and its ecosystem.
Collaborate with finance and IT teams to enhance system functionality and user experience
Document processes and provide clear instructions for the teams
Regularly update support documentation and create user guides
Incident management (analysis, resolution, communication)
Qualifications
Technical Skills:
SQL
UNIX
Ksh/Bash
Dynatrace, Autosys
Financial Markets - Transversal Financial Markets
Language Skills:
Fluent in English
French is a plus
Company Description
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Pay, skills & work eligibility
Compensation
A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.
Location, eligibility & working hours
- Listed work location
- Lisbon, Lisbon, Portugal
- Visa sponsorship
- Not stated clearly
- Relocation support
- Not stated clearly
- Working hours / time zone
- Not stated clearly
Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.
Requirements at a glance
Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.
Location & work arrangement
Listed work locations
- Lisbon, Lisbon, Portugal