Commercial Lines Insurance Specialist (Risk Team Support Member)

About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier. At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊 Please note: To ensure we find the best technical fit, our process begins with a practical skills assessment prior to interviews. About the Client: With Coverage is a modern U.S. commercial insurance brokerage that provides property and casualty insurance solutions to mid-market and specialty clients across various industries. The company partners with leading U.S. insurance carriers and operates with a strong focus on client service, ownership, and technology-driven processes. About the Role With Coverage is looking for a detail-oriented and experienced Risk Team Support Member to support its commercial insurance operations. In this role, you will work closely with licensed Risk Advisors, assisting with both policy servicing and placement activities to ensure smooth and efficient management of client accounts. The ideal candidate has hands-on experience in U.S. commercial insurance, particularly in renewals, placement, COI generation, and policy documentation. Key Responsibilities Support commercial insurance renewals and placement activities. Generate and process Certificates of Insurance (COIs). Prepare and organize documentation for underwriters and wholesalers, including quotes, endorsements, and policies. Assist with policy servicing, endorsements, and client account maintenance. Support insurance payments, billing, and premium audits. Coordinate with carriers, underwriters, wholesalers, and internal Risk Advisors. Maintain accurate client records and insurance documentation. Qualifications & Requirements At least 4 years of hands-on experience in U.S. commercial Property and Casualty (P&C) insurance. Practical experience handling renewals and placement workflows. Hands-on experience generating Certificates of Insurance (COIs). Strong working knowledge and experience with ACORD forms used in the North American insurance industry. Experience handling insurance payments, billing, and audits. Working knowledge and experience with commercial insurance lines. Experience preparing and organizing insurance documentation for underwriters and/or wholesalers. Strong written and verbal English communication skills. Excellent attention to detail, organizational skills, and ability to manage multiple insurance accounts and workflows. Comfortable working with insurance carrier portals and digital tools. Ability to work remotely with meaningful overlap with U.S. Eastern Time business hours. Nice to Have Experience with commercial insurance coverages. Familiarity with insurance application management platforms such as Broker Buddha. Experience requesting and tracking loss runs with insurance carriers. Familiarity with Statements of Values (SOVs) and underwriting submissions. Experience using AI tools Previous experience improving processes, documentation, or quality assurance procedures. What You'll Gain Opportunity to work with a growing U.S. commercial insurance brokerage. Exposure to end-to-end commercial insurance operations, from placement and binding to ongoing servicing and renewals. Direct collaboration with experienced Risk Advisors and insurance professionals. Opportunity to develop deeper technical expertise in commercial insurance. A remote working environment with an international team. Logistics Work Arrangement: Fully remote. Working Hours: U.S. Eastern Time overlap required; specific schedule to be discussed. Employment Type: Full-time.