Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. Must have skills : Dassault Systemes 3DEXPERIENCE Platform ENOVIA Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework for custom software projects. This role requires guiding teams through the entire lifecycle of software design and implementation, ensuring that solutions meet business goals effectively. The position demands a proactive approach to managing development processes, fostering collaboration among team members, and maintaining high standards for software quality, scalability, and performance throughout project delivery. Roles & Responsibilities: Provide L1.5 and L2 support for 3DEXPERIENCE, CATIA, SOLIDWORKS, and DraftSight applications. Analyze, troubleshoot, and resolve complex application, access, and integration issues escalated from L1 support. Manage Incidents and Service Requests in ServiceNow (SNOW) while ensuring SLA compliance and proper documentation. Support and troubleshoot integrations between CAD tools and the 3DEXPERIENCE platform, including roles, groups, and permissions. Coordinate with L3, infrastructure teams, and vendors for critical issues, root cause analysis, and permanent fixes. Document resolutions, known issues, and workarounds to improve knowledge base and reduce repeat incidents. Professional & Technical Skills: 1.Must know 3DEXPERIENCE, CATIA, SOLIDWORKS, DraftSight applications and MQL. 2.Familiar with ITIL process . 3. Outstanding all-round communication skills and ability to work collaboratively 4. Team player and work closely with other peers. Additional Information: - The candidate should have minimum 5+ years of experience in native application including Catia, SolidWorks, Draft sight with 3dexperience integration . - This position is based at our Pune office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.