Technology Support Engineer

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Workplace Technology Solutions Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Role Overview We are looking for experienced Workplace Technology / EUC professionals with strong hands-on expertise in Microsoft Intune and Enterprise Device Management. The role will focus on managing and supporting Windows workstations and mobile devices across iOS and Android platforms. Key Responsibilities Manage enterprise Windows 10/11 devices using Microsoft Intune. Configure and troubleshoot device enrollment, compliance, configuration, security and application deployment. Manage iOS/iPadOS and Android devices through Microsoft Intune MDM. Support Windows Autopilot, device lifecycle management and Microsoft Entra ID integration. Troubleshoot endpoint, policy, application, enrollment and compliance issues. Support MECM/SCCM environments and co-management scenarios. Provide endpoint support and participate in modern workplace / endpoint transformation initiatives. Good to Have Skills Windows 365 Cloud PC – provisioning and management through Intune. macOS device management using VMware Workspace ONE. Enterprise Mac device support. Microsoft Teams support and troubleshooting. PowerShell scripting and endpoint automation. Apple Business Manager and Android Enterprise. Must-Have Skills Microsoft Intune , Windows Endpoint Management , iOS/Android MDM , Device Enrollment , Configuration & Compliance , Application Management , Endpoint Security , Entra ID , Windows 10/11 Good-to-Have Skills MECM/SCCM , Windows 365 Cloud PC , Windows Autopilot , macOS , VMware Workspace ONE , Microsoft Teams , PowerShell Experience 4–8 years of experience in EUC / Workplace Technology / Endpoint Management. Strong troubleshooting, analytical and communication skills. Experience supporting enterprise-scale endpoint environments. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.