Added 7 Nov 2026 · Other
Job description
Project Role : Scrum Master
Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a ServiceNow Scrum Master, a typical day involves enabling the smooth operation of a software development team by fostering an environment that supports Agile practices. The role includes guiding the team through various Agile ceremonies, ensuring that obstacles are addressed promptly, and maintaining a steady focus on project goals. The Scrum Master actively facilitates communication and collaboration among team members and stakeholders, monitors progress through relevant metrics, and supports continuous improvement within the team to enhance productivity and delivery outcomes.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Promote a culture of continuous improvement by encouraging feedback and adapting processes accordingly.
- Support the professional growth of team members by fostering a collaborative and inclusive environment.
- Coordinate with stakeholders to ensure alignment of project objectives and timely delivery.
- Facilitate conflict resolution within the team to maintain a positive and productive work atmosphere.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow, ServiceNow Scrum Master, ServiceNow project implementation experiences, Project Management, Team Management, ServiceNow Functional Knowledge.
- Strong knowledge of Agile frameworks and methodologies including Scrum and Kanban.
- Experience in facilitating Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Ability to use Agile project management tools and track progress through metrics and reporting.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Capability to identify and remove impediments that hinder team progress.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Bengaluru /Pune/ Chennai office.
- A 15 years full time education is required.
15 years full time education Important Notice
We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Pay, skills & work eligibility
Compensation
A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.
Location, eligibility & working hours
- Listed work location
- Bengaluru, India
- Visa sponsorship
- Not stated clearly
- Relocation support
- Not stated clearly
- Working hours / time zone
- Not stated clearly
- Work authorization wording
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by
Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.
Requirements at a glance
Experience mentioned: 5+ years
Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.
Location & work arrangement
Listed work locations
- Bengaluru, India