Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and delivering timely solutions to ensure smooth and uninterrupted operations. The position demands continuous engagement with complex software environments, requiring adaptability and a keen eye for detail to maintain system integrity and support business continuity effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to gather information and troubleshoot system issues. - Document findings and resolutions to build a knowledge base for future reference. - Assist junior team members by sharing knowledge and providing guidance. - Continuously monitor system performance and recommend improvements to enhance reliability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dassault Systemes 3DEXPERIENCE ENOVIA Customization. - Strong problem-solving skills with the ability to analyze complex software issues. - Experience working with enterprise-level software systems and understanding their architecture. - Ability to communicate technical information clearly and effectively to diverse audiences. - Familiarity with software debugging tools and techniques. - Capability to work independently while managing multiple priorities in a dynamic environment. Additional Information: - The candidate should have minimum 3 years of experience in Dassault Systemes 3DEXPERIENCE ENOVIA Customization. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.