Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Oracle Cloud Visual Builder Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring seamless operation of critical applications that support business functions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues. - Document findings and solutions clearly to support knowledge sharing and future reference. - Assist in the continuous improvement of support processes and tools to enhance efficiency. - Provide guidance and support to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Cloud Visual Builder. - Experience with cloud-based application development and deployment environments. - Strong problem-solving skills with the ability to analyze and resolve technical issues effectively. - Familiarity with software lifecycle management and version control systems. - Ability to work with APIs and integrate multiple software components. - Good communication skills to interact with technical and non-technical stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Cloud Visual Builder. - This position is based at our Kolkata office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.