Business Analyst

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Network Infrastructures Good to have skills : Network Security Implementation Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Network Systems Engineer, you support the operation, implementation, and improvement of enterprise network services across warehouses, distribution centers, and office locations. You work with LAN, WiFi, IPsec VPN, and Network Access Control solutions, help resolve incidents, support rollouts and changes, and contribute to stable and secure network operations in a global environment. Roles & Responsibilities: Network Operations & Engineering Support the operation and improvement of enterprise WiFi services across warehouse and office locations. Support and troubleshoot IPsec VPN connections to external partners and customers, including routing and NAT topics. Assist with the rollout of centralized configuration and update management for branch office LAN environments. Support the implementation and daily operation of Network Access Control based on 802.1X together with local IT teams. Lifecycle & Change Management Plan, test, and deploy firmware and configuration updates for WiFi and LAN hardware following standard change processes. Maintain technical documentation such as implementation standard operating procedures, and troubleshooting guides. Escalation & Collaboration Analyze and resolve LAN, WiFi, IPsec, and NAC incidents, escalating complex topics when required to the vendor support Work with security, infrastructure, local IT, and external provider teams to support reliable network services. Participate in an on-call rotation for business-critical network services. Professional & Technical Skills: 5+ years of hands-on experience in enterprise networking or network provider operations Expert-level knowledge of LAN and WiFi technologies, including switching, VLANs, wireless troubleshooting, routing and site connectivity Experience with IPsec VPN configuration and troubleshooting, preferably on Cisco Firepower or Cisco ASA platforms Hands-on experience with automation or scripting tools such as Python, GitLab, Ansible, or Terraform Practical experience with platforms such as ExtremeCloud IQ, HPE Aruba Central, Cisco Firepower, Cisco ASA, or Aruba ClearPass Basic to solid understanding of 802.1X and Network Access Control concepts Additional Information: Excellent communication skills in English with technical and non-technical stakeholders. Take consistently ownership of services and drives continuous improvement Strong problem-solving skills and a practical approach to troubleshooting Team-oriented mindset and ability to work in a global, cross-functional environment 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.