Custom Software Engineering Lead

Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. Must have skills : Servicenow Tools Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Lead ServiceNow Architect / Lead Developer Experience: 10+ Years Job Summary We are seeking a highly experienced Lead ServiceNow Architect/Lead Developer with 10+ years of ServiceNow expertise to lead the design, implementation, and enhancement of enterprise ServiceNow solutions. The ideal candidate should have strong experience across CSM, HRSD, ITSM, Service Portal/Employee Center, ServiceNow Platform, and integrations. Key Responsibilities Lead end-to-end ServiceNow solution design and implementation. Architect and deliver solutions across CSM, HRSD, ITSM, Service Catalog, Knowledge Management, and Service Portal/Employee Center. Drive platform governance, best practices, scalability, and performance optimization. Develop and support integrations using REST, IntegrationHub, MID Server, and third-party applications. Configure and customize ServiceNow using Flow Designer, UI Builder, Business Rules, Client Scripts, and App Engine. Collaborate with business stakeholders to translate requirements into scalable solutions. Mentor development teams and provide technical leadership. Required Skills Strong expertise in CSM, HRSD, ITSM, Service Portal/Employee Center, CMDB, Discovery, and ITOM. Hands-on experience with Flow Designer, IntegrationHub, UI Builder, App Engine, Performance Analytics, Virtual Agent, and AI capabilities. Strong ServiceNow platform development skills including JavaScript, Glide APIs, ACLs, Business Rules, and Script Includes. Experience leading large-scale ServiceNow implementations and upgrades. Preferred Certifications CSA, CAD CIS-ITSM, CIS-CSM, CIS-HRSD CTA or Certified Master Architect (preferred) Primary Skills: ServiceNow Platform, CSM, HRSD, ITSM, Service Portal, Employee Center, CMDB, Discovery, ITOM, IntegrationHub, Flow Designer, UI Builder, App Engine, Performance Analytics 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.