Posted 13 May 2026 · Customer support
Job description
Job Description
We are looking for a Field Support Technician to join the technical support team of one of our clients in Lisboa. This professional will be responsible for providing on-site technical assistance, troubleshooting, and equipment maintenance, ensuring the smooth operation of systems.
Responsibilities:
Provide on-site technical support to users and equipment;
Diagnose and resolve hardware and software issues;
Install, configure, and maintain devices and peripherals;
Ensure systems are updated and functioning according to company policies;
Collaborate with remote teams to resolve complex incidents.
Qualifications
Training in Information Technology or related field;
1–2 years of experience in technical support roles;
Solid knowledge of hardware, operating systems, and networks;
Strong troubleshooting and problem-solving skills;
Good communication and customer-oriented approach;
Certifications (Microsoft, Cisco, ITIL) are a plus.
Additional Information
Location: Lisbon
100% on-site work
Company Description
Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.
If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!
Pay, skills & work eligibility
Compensation
A clear compensation amount was not identified. Ask the employer for the range, currency, pay period and whether it covers base pay or total compensation.
Location, eligibility & working hours
- Listed work location
- Lisboa, Portugal
- Visa sponsorship
- Not stated clearly
- Relocation support
- Not stated clearly
- Working hours / time zone
- Not stated clearly
Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.
Requirements at a glance
Experience mentioned: 1–2 years
Named skills identified in the listing. A mention is not always a requirement; read the full description and employer conditions.
Location & work arrangement
Listed work locations
- Lisboa, Portugal