Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP SCM APO Advanced Planning & Optimization Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous engagement with system operations to ensure seamless functionality and support for business processes, fostering a reliable and efficient technology environment. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues. - Document findings and resolutions to build a knowledge base for future reference. - Assist in the implementation of system updates and enhancements to improve overall performance. - Support junior team members by sharing knowledge and providing guidance when necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SCM APO Advanced Planning & Optimization. - Experience with supply chain management processes and integration within enterprise systems. - Strong analytical skills to diagnose and resolve software issues effectively. - Ability to work with various system components and understand their interdependencies. - Familiarity with system monitoring tools and incident management practices. - Excellent communication skills to interact with technical teams and business stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in SAP SCM APO Advanced Planning & Optimization. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.