Custom Software Engineer

Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, fostering a collaborative environment that encourages innovation and efficiency in application development. Project Role - Application Developer Project Role Description - Design, build and configure applications to meet business process and application requirements. Must have skills - Genesys Cloud CX Good to have skills - Genesys Cloud: Architect Certification Minimum 3 year(s) of experience is required Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Genesys Cloud CX. - Strong understanding of application development methodologies. - Experience with cloud-based application deployment and management. - Familiarity with integration techniques for various software applications. - Ability to troubleshoot and resolve application issues effectively. - Mandatory: 1. Genesys Cloud CX Proficiency 2 . Cloud-Based Application Development & Deployment 3. Problem-Solving & Troubleshooting Skills - Good To Have: 1. Experience with Application Integration 2. Process Documentation & Workflow Mapping 3. Genesys Cloud Architect Certification Additional Information: - Minimum 3 year(s) of experience is required - 15 years full time education 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.