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External opportunity

Eligibility Team Manager

New York City, NY, United States Full-time

$69,880–106,022

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Posted 16 Oct 2026 · Other

Job description

Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $69,880 - $80,362.00 IT IS IMPORTANT THAT YOU FILE FOR, TAKE, AND PASS THE EXAM FOR THE CIVIL SERVICE TITLE LISTED BELOW WHEN IT IS NEXT OFFERED TO AVOID BEING “BUMPED” OUT OF YOUR POSITION WHEN THE ELIGIBLE LIST FOR THIS TITLE IS ESTABLISHED. PERMANENT SUPERVISORS I and II ARE ENCOURAGED TO APPLY. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Division of Child and Family Well-Being (CFWB) works to ensure families and children have the critical support they need to thrive and exercise self-determination. CFWB leverages concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system -, and create conditions that foster well-being for families and children across New York City. Our work includes the provision of child care assistance; support for caregivers and child-serving professionals to prevent child injury; and investment in community-based approaches. CFWB has three (3) borough-based Resource Areas (RAs) responsible for verifying and re-certifying the eligibility of all low income (non-TANF) families for voucher child-care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing. Under the supervision of the Resource Area Deputy Director, with considerable latitude for independent judgment and decision-making, the Eligibility Team Manager major responsibility is the supervision of staff engaged in eligibility certification and processing for publicly-funded subsidized child care services. Typical tasks include: - Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York. - Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding. - Prepare reports, analyses, and training for staff in eligibility determination and certification. - Certify childcare cases. - Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses. - Prepare and distribute eligibility and intake reports. - Rates/evaluates job performance of subordinates. - Conduct supervisory reviews of subordinate’s cases to ensure case accuracy. ADDITONAL INFO: Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at eeo.adacoordinator@acs.nyc.gov or 212-676-6955. TO APPLY: Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 800551. No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration will be contacted SUPERVISOR II (SOCIAL SERVICES - 52312 Qualifications A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Pay, skills & work eligibility

Compensation

$69,880–106,022

Pay basis not specified · Pay period not stated

Stated in original posting data. No currency conversion or estimated salary.

View compensation wording
Original posting compensation: min 69880; max 106022; currency USD; pay period not stated.

Location, eligibility & working hours

Listed work location
New York City, NY, United States
Visa sponsorship
Not stated clearly
Relocation support
Not stated clearly
Working hours / time zone
Not stated clearly
Work authorization wording
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

Remote does not automatically mean work from any country. A location match does not confirm work authorization, sponsorship or relocation eligibility.

Location & work arrangement

Listed work locations

  • New York City, NY, 10038, United States

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