Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Role: Application Support Engineer Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills:Configuration Database & CI Management Good to Have Skills: ServiceNow Configuration Management Database (CMDB) Job Requirements: '', Key Responsibilities: 1 Manage data with tables in the CMDB and Assets and its Data Sources 2 Plans and manages a population of the Configuration Management System, including discovery and other data import methods 3 Configure efficient Identification and Reconciliation 4 Monitor CMDB health and resolve conflicts between authoritative data sources 5 Define and maintain standard CIs, CI relationships, and CMDB Classification with relevance to the business needs 6 Configure, develop, enhance, and implement application mapping Technical Experience: 1 Strong knowledge on ITAM tools like ServiceNow, BMC, Flexera 2 Good to have - MID Server configurations for Integrations data pull 3 Good to have - Customizes ServiceNow configuration, including custom scripts Professional Attributes:1 Minimum 4-5 years of experience ServiceNow 2 Minimum 5 years of experience in IT asset / CMDB management 3 Experience in IT Asset Management process and operational delivery environment 4 Excellent communication and presentation skills 5 Excellent communication interpersonal skills. Educational Qualification:Graduate with 15 years of education Additional Info: Flexible Working hours Graduate with 15 years of education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.