Tech Delivery Subject Matter Expert

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP Concur Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary Senior Concur AMS specialist responsible for handling complex issues, root cause analysis, and delivering minor enhancements while supporting continuous improvement. Roles & Responsibilities Resolve complex incidents escalated from L2 Perform root cause analysis and coordinate with SAP Concur for defects Deliver minor enhancements such as workflow and policy updates Analyze and resolve integration issues (card feeds, HR/Finance interfaces) Drive problem management and eliminate recurring incidents Support Concur releases and change management Collaborate with vendors and stakeholders for issue resolution Professional & Technical Skills 5–8 years SAP Concur experience Strong knowledge of configuration and integrations Understanding of APIs and data flows Strong analytical and stakeholder coordination skills Additional Information: - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.