Quality Engineering Lead

Project Role : Quality Engineering Lead Project Role Description : Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution. Must have skills : ServiceNow IT Service Management (ITSM) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Role Summary Manage end-to-end delivery of ServiceNow initiatives while leading multiple teams or workstreams. Responsible for stakeholder management, solution governance, resource planning, operational excellence, and successful execution of strategic platform initiatives. Key Responsibilities Program & Delivery Leadership Own delivery of medium-to-large ServiceNow projects and enhancements. Drive planning, estimation, resource management, and execution. Ensure projects meet quality and timeline. Manage platform upgrades, modernization initiatives, and technical debt reduction. Stakeholder Management Partner with Product Owners, Platform Owners, Enterprise Architects, and Business Leaders. Facilitate requirements workshops and solution reviews. Present delivery status, risks, and recommendations to leadership teams. Operational Excellence Govern overall complex development activities – Integrations, Upgrades, Code Reviews. Monitor KPIs, SLAs, and instance performance. Drive automation and continuous improvement initiatives. Support audit, compliance, and security requirements. People Leadership Lead and develop high-performing teams. Support talent development, performance discussions, mentoring, and succession planning. Enable knowledge management and capability building. Experience 10+ years overall IT experience. 7+ years of ServiceNow experience. Mandatory Certifications: CSA, CAD, CIS-CSM Experience in Custom Scoped Applications Good to Have: Other Mainline CIS Certifications, ArchX/CTA 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.