Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex software environments to maintain system reliability and support business continuity through effective troubleshooting and problem resolution. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Lead efforts to streamline support processes and improve system performance. - Mentor junior team members to enhance their technical and problem-solving skills. - Coordinate cross-functional communication to ensure alignment on issue resolution and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune. - Experience in managing and deploying device management solutions using Microsoft Intune. - Strong knowledge of endpoint security and compliance policies within enterprise environments. - Ability to troubleshoot and resolve complex application and system issues related to device management. - Familiarity with cloud-based management platforms and integration with other Microsoft services. Additional Information: - The candidate should have minimum 12 years of experience in Microsoft Intune. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.